ProcessAlert
Request Demo

Bridge the Gap Between Critical Alarms and Critical Response

Secure, reliable industrial alarm management that connects air-gapped SCADA environments with your response team – without compromising security.

Schedule a Demo Explore Features

Industrial Alarm Management Reimagined

Process Alert delivers intelligent alarm notification, tracking, and acknowledgment for industrial environments where security and reliability cannot be compromised. Our system maintains strict air-gap security while ensuring critical alerts reach the right personnel at the right time through their preferred channels.

Security Without Sacrifice

Traditional alarm management solutions force an impossible choice: maintain security isolation or enable remote notifications. Process Alert's unique architecture eliminates this dilemma with one-way communication that protects your SCADA environment while delivering timely, targeted notifications to your team.

Right Person, Right Channel, Right Time

Process Alert's sophisticated notification engine ensures critical alerts reach the right personnel through email, SMS, or voice calls based on configurable schedules, escalation paths, and acknowledgment tracking. No more missed alarms, no more notification fatigue – just precisely targeted alerts when and where they matter most.

Complete Lifecycle Management

Follow alarms from initial detection through notification, acknowledgment, and resolution. Process Alert provides end-to-end visibility and accountability for every critical event in your industrial processes.

Powerful Features for Industrial Environments

Process Alert combines enterprise-grade security with intuitive usability to deliver a comprehensive alarm management solution.

Maintain Your Security Boundary

  • One-way communication from secured SCADA environment to notification gateway
  • No inbound connections required to your control systems
  • Comprehensive audit trails for all notifications and acknowledgments
  • Encrypted communications and secure authentication throughout

Intelligent Notification Management

  • Role-based routing ensures the right people receive the right alerts
  • Time-based scheduling for shift coverage and on-call rotations
  • Multi-channel delivery via email, SMS, and voice calls
  • Automatic escalation for unacknowledged critical alarms

Complete Alarm Lifecycle Management

  • Real-time dashboard for active alarm monitoring
  • Secure acknowledgment via web interface or email reply
  • Full-cycle tracking from initial alert to final resolution
  • Comprehensive reporting for compliance and performance analysis

Built for Industrial Reliability

  • Local caching ensures no alarms are lost during network issues
  • Automatic retry mechanisms for delivery assurance
  • Redundant notification paths for critical alerts
  • Enterprise-grade components designed for 24/7 operation

Why Choose Process Alert

Our solution delivers tangible benefits that impact your bottom line and improve operational safety.

Industrial Control Room

Faster Response Times

Reduce mean time to response by up to 70% with targeted notifications that reach the right personnel immediately, wherever they are.

Enhanced Security

Maintain air-gap security while enabling external notifications with our unique one-way communication architecture.

Increased Uptime

Minimize downtime with proactive notification and escalation that ensures critical issues are addressed before they cause production interruptions.

Regulatory Compliance

Meet regulatory requirements with comprehensive audit trails and documentation of all alarm notifications and acknowledgments.

Trusted by Industry Leaders

See what our customers say about Process Alert's impact on their operations.

"Process Alert has revolutionized our response to critical alarms while maintaining our strict security protocols. Our operators now receive timely notifications with the context they need to respond effectively, and management has complete visibility into our alarm response performance."

Operations Manager

Water Treatment Facility

Secure Your Critical Systems Without Compromising Response Time

Schedule a demonstration today to see how Process Alert can transform your industrial alarm management without compromising security.

Technical Specifications

Built on modern .NET 8 framework
SQL Server backend for enterprise reliability
Compatible with major SCADA platforms
Scalable from single facilities to enterprise deployments
Supports high-volume alarm environments